Core Component Project

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Task 1 Trouble Shooting and testing

Task1 focuses on troubleshooting a fault based on a specified set of problems and issues and designing specified set of problems and issues and designing a test plan. You will be given a task brief which will provide information to help you complete this task and the outcomes that are required. You will be provided with further information that will help you to diagnose the fault.

There will be two requirements for this task:
  • A troubleshooting document in response to a specified fault 
  • a test plan document
You will need to diagnose the fault and record your steps to rectify the specified fault. It is important that you consider which troubleshooting framework and tools you will use during the troubleshooting process.

The troubleshooting document could include:
  • User details 
  • Test dates 
  • Computer specification and software 
  • Proposed tests 
  • Expected outcomes of tests 
  • Record of diagnosis
The test plan you create must be full and complete. The audience for the test plan will be provided to you in the brief. The test plan should be logical in structure and order of tests. The test plan could include:
  • Administrative details including dates, name of tester
  • Test date
  • Hardware and software specifications 
  • Actual and relevant tests to be carried out in a logical order including, where relevant, diagrams

Task 2: Interview and communication of information

Task2 focuses on an interview to elicit information and the communication of the results of your interview to a specified audience.

You will be given a task brief which will provide information to help you complete this task and the outcomes that are required. You will be provided with further information that will help you to plan your questions for the interview.

There will be two requirements for this task:
  • An interview to elicit information 
  • Communication of your findings to a specified audience
Will be given 2 Hours 10 minutes for this task. 10 minutes to the interview. 1 hour before the interview will be given to create the questions. The interview will be recorded and be part of the evidence.

After your interview, you will be allocated 1 hour to produce the communication as detailed in the brief. It is likely that you will be provided with a template to create your communication.

When you are conducting your interview, you mat need to consider:
  • Active listening
  • Use of different types of questions form example open and closed
  • Use of clear and concise language including any technical terminology
The communication should be targeted at the audience defined in the brief. This means that the language used, including technical terms and style should be appropriate to the technical knowledge of the audience. The communication should be relevant to the context of the brief and demonstrate problem solving and analytical thinking.

Task 3 Project Proposal

Task3 focuses on a project proposal to meet a specific need.

You will be given a task brief which will provide information to help you complete this task and the outcomes that are required. You will be provided with further information that will help you to create your project proposal.

There is one requirement for this task:
  • A project proposal
There are 4 hours allocated for the completion of this task. This task will be completed on a date set by NCFE. 

When creating your project proposal, you should consider:
  • The current specified issues
  • How these issues can be solved and the impact this will have on the context
  • Any hardware, software ad cloud services that may be required to implement your proposal, including justifications for your decisions

Task 4 

This focuses on testing some of the implementations that you want to implement and a final project review. You will be given further information to help you. Some of the requirements of this task is a testing method and a project summary for a specific audience. The testing method and the project summary are both 6 marks. You have 3 hours and 20 minutes to complete the task. Some of the methods that you need to show include: 

  • Concept testing  
  • Usability/testing with an audience  
  • Stress testing  
  • Penetration testing  
  • Black and white box testing.  

 

When creating the testing methods, you should consider: 

  • The audience  
  • The purpose of testing method (e.g. the effectiveness of it) 
  • The different types of questions that can be used 
  • The rules related to testing  

It is important that when you are creating the testing plan that it is relevant to the objective that you are given. If unsure, it should be described in the brief.  

You then need to make a summary of the project to the designated audience. Some of the things that should be included in it would be.  

  • A brief overview of the issues  
  • Proposed solutions  
  • Identify security issues  
  • How you mitigated against possible issues  
  • An evaluation of your performance 


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