Communication Channels

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Communicating to a technical user

When communicating to a technical user I would use more technical language that they will be able to understand. This makes it easier for the technical user to understand what I need them to do. For example i might say that to make a minecraft server you must port forward

Communicating with a non-technical user

When communicating to a non-technical user we need to be aware that most people are not going to be able to understand technical language so it is important to break down these technical aspects into easier to understand bite size chunks. For example i might say to make a minecraft server you need to go into your router and port forward, this means you are allowing people to access your minecraft server through that port you have assigned.

Types of Communication

Insecure

Snapchat, Instagram, Gmail (any email), Facebook, Whatsapp or any service that doesn't explicitly say they have high encryption techniques can be considered insecure forms of communication

Secure

Signal, PGP Encryption, Tor encryption and services that use high forms of encryption can be considered secure connections 

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